Due to previously undetected mail server errors during May, June and July,
on 1st September we received a very high number of delayed email requests
dated between the end of May 2020 and end of July 2020.
We have now replied to all those requests.
If you contacted us between May 2020 and August 2020
and have not received a reply please email us your request again.
Our sincere apologies for any inconvenience this may have caused.